The shipment was merely from Vancouver to Surrey and it's been more than 4 weeks ever since I sent out. Emerald2650. Unreturned Equipment Charges? All rights reserved. Please WAIVE the fee and make this case and internal case. I opened a new Comcast account in Jacksonville. Router Unreturned Equipment Fee: 30 Days After Cancellation: $55 per unit: Early Termination Fee: Immediately at Termination : Contracts effective before October 1, 2017 are subject to the following … Bypass Switches/Splitters – This switch is installed on the input side of the receiver to permit signals to bypass the receiver and be routed directly to your television set, DVD or DVR. Attach the included return label to the front of the box. Cancelled my internet and then went out of town the next day. Drop it off at any Canada Post outlet or mailbox. The box didn't even have HDMI. I followed the instruction from the Blue Curve self-activation by. Non-return equipment fee: We charge this fee if we don’t get your equipment within 21 days of your return or disconnect date. If you are moving, please bring all of your equipment with you to your new location. The second one was through phone call today - after the items had shown up on my bill. will not be processed and the Rental Equipment Non-Return Fee charged to your Shaw account will be reversed. Looking at other posts, it looks like this is very common practice in Verizon. All rights reserved. The retention department charges me unreturned equipment fee after 1 day. Click the link in the email to print the shipping label, tape it to the front of the package, and drop it at any Canada Post outlet or mailbox. I was told by AT&T to return my equipment at the closest UPS store. ©2020 Shaw Communications. We need to authorize any equipment returns or swaps, so make sure to contact us if you haven't already. As we slowly reopen select retail locations, we ask that you do not attempt to return equipment to any Shaw office or building in person and follow these simple guidelines below. If Frontier has not received your equipment 30 days after your order is completed, you will be charged the following fees: DVR: $200; Set-Top Box: $100; Router: $100; Email article Print article. I called Shaw about a week ago to say that the old equipment was returned by the tech. Unfortunately, I did not take a picture of the tracking number. I called numerous time without resolution. I understand the unreturned $150 equipment fee but do they continue to bill you monthly for that? Then I took it to Canada Post to ship it. Select Exception and Delivery email notifications to be notified of any unforeseen delivery interruptions. Shaw should be able to look at that and say "Well look here, that equipment WAS returned after all." 1. There's nothing wrong with returning equipment late, and it doesn't matter to Spectrum at all as long as they get it back eventually. Voip ATA Unreturned Equipment Fee: 30 Days After Cancellation: $70. o Provide a self-serve digital option for customer looking to have returned their equipm 1 Kudo 6 REPLIES 6. hambone1980. Try these related articles and discussions. If the receiver does not log the equipment back to the asset tracking system, I don't think it falls under the customer's responsibility to pay it. Fill in your information including your Shaw Account number. Not even 3 days later, I returned my equipment and was given a receipt. If you are moving, please bring all of your equipment with you to your new location. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. Unreturned Equipment Fee. I logged in last week to pay my bill and now I see a $150 unreturned equipment fee. Ugh. Sign in. If your offer includes BlueCurve TV equipment with wireless 4K players, a maximum of five (5) TVs can be connected, requiring five (5) BlueCurve TV Players. Viasat equipment returns are handled at no charge to you through UPS. Skip to main content. Is it possible to get this - 3359040 I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. 3. Not what you're looking for? Contributor Posts: 8. This is conniving and unfair buiness practices. If your return shipping label was missing, or we've asked you to send back your equipment, follow the steps below to create a shipping label in order to return your Shaw equipment. I returned all equipment the day after I disconnected to a comcast service center but nevermind, they try to sneak in fees thinking everyone but them is an idiot and won't notice. AT&T Community Forums. From the date you discontinue your GCI TV, you will have 14 days to return your equipment to GCI or be charged an unreturned equipment fee. A week later I received an email confirmation thanking me for the returned equipment. GCI will stop selling our existing cable TV service to new customers in November 2020. AT&T Community Forums. If you have received a Self Connect kit from Shaw a return shipping label should be included in that box. Shaw Pods Charge. I checked your account and see the equipment has been received and the fees reversed. Unreturned Equipment Fees All internet service terminations with Cox Communications require equipment such as modems and routers are to be … @gtpt apologies for any frustrations this may have caused. I moved to Jacksonville, Fla., last year. Keep your return receipt or tracking number. It has BEEN one month and the returned equipment still has not been logged. What is the customer opportunity that you are trying to solve, or looking to implement? As we continue to navigate the ongoing COVID-19 situation, we've had to make some adjustments to the way we run our business to prioritize the health and safety of our employees and customers. If the Rental Equipment has not been returned to Shaw as set out above, payment for the Rental Equipment Non-Return Fee will be processed using any of … Return your equipment within 30 days of completing your order to avoid a fee. "Unreturned" Equipment Fee ( tracking # which shows it was delivered!!) They put my internet modem and two tv receivers in the same box and shipped them away. thanks very much. When you need to return leased equipment to Viasat, you should be on the lookout for a Viasat equipment recovery letter or an equipment recovery kit from UPS. 2. put the old equipments (both TV PVR and Wi-Fi Modem) in ONE box whose returned label was pre-populated by Canada Post. I am now convinced comcast is an unethical company. I can't believe it takes that long. Leaderboard. 1. activated the new devices. Fees for Unreturned Equipment. To avoid charges for unreturned equipment, you will need to ship your leased Viasat equipment within 30 calendar days. confirmed the fee is waived. First off in the summer, I was charged over $400 for equipment that I did return, which was reversed, and then sent to collections which took forever to get taken out of collections. Message 1 of 2 (477 Views) Hello, I am writing to inform you about a bill I have received today which says that Verizon hasn't received the equipment I have returned. The problem is that the old equipment was returned by the installer who upgraded us. If you are terminated by Hughes for non-payment or any other reason, the Early Termination Fee and the Unreturned Equipment Fee will be charged immediately upon cancellation. The tracking number shows it has been delivered and signed for. I have created two cases ever since. I have been charged $350 for transaction fees that includes two unreturned equipments fees. I've started to get an unreturned fee for a cable box that my mom had about 10 years ago of $2.50 a month. U-verse TV DVR & Receivers. I followed the instruction from the Blue Curve self-activation by. ©2020 Shaw Communications. Hey there, we just recently upgraded to Shaw blu sky and since I’ve got my most recent bill I noticed that Shaw is trying to charge me transaction fees for unreturned equipment. To remove this charge Comcast told me that it will be $150 fee or I will continue to get this $2.50/month. Billing. Whether you are looking to swap or upgrade your Shaw equipment or simply need to return some equipment to us, we can help. Over a month … If you return it after 21 days, we’ll credit your account within 2 months of receiving the equipment. Check our Returning or Recycling your Shaw Equipment page to check your hardware, and our partner EPRA for local recycling guidelines. Helpful tips. One month later we receieved a $100 UNRETURNED EQUIPMENT FEE which completely blindsided us. I am beyond frustrated with Shaw right now! Equipment not purchased by you must be returned to Shaw if any of your services are cancelled. I was able to track down your transaction and now have reversed the unreturned equipment fee. If you don't have a printer, show the QR code at any Canada Post outlet and give them the package to return. ‎09-24-2014 08:21 AM. 2. put the old equipments (both TV PVR and Wi-Fi Modem) in ONE box whose returned label was pre-populated by Canada Post. All the info you need about moving with Shaw can be found here. apologies for any frustrations this may have caused. The equipment you rent or purchase may be new or refurbished. I have been charged $350 for transaction fees that includes two unreturned equipments fees. Return within 30 days of completing your order. I help my elderly parents but noticed a year old unreturned equipment fee for a brand new new service at a community. 11 Replies 1079 Views 11 Replies 1079 Views Charged for equipmen I returned a month ago. Hang on to the tracking number until your return shipment has been delivered to Shaw, by Canada Post. So I had my account moved to my new address. TV Forum. Ask a question. Click your location from the above region list. For all other equipment inquiries contact us. We already have $63.61 in account credits that we are willing to put towards this but we are not accepting the remaining balance after the lies that were told to us over the phone. If you return your HughesNet modem, radio, and power supply, your account will be credited $300 ($100 for the modem and power supply and $200 for the radio transmitter). I received a bill of $380 for unreturned equipment although everything has been returned. If I return it ASAP can I get the fee waived? at my local post office, as they were closed for the day. All the info you need about moving with Shaw can be found, Returning or Recycling your Shaw Equipment, How To: Suspend your Shaw services temporarily, How To: Move your Shaw services to a new address, We need to authorize any equipment returns so make sure you. I get my bill available email today from Verizon, $580!!! Contributor • 2 … Some equipment can be recycled instead of returned. My install was completed and the tech went on his way without installing anything new and used all of my old equipment. Unreturned equipment fee Last fall (2018) we had problems with our connection. Registered: ‎06-18-2014. 3. I paid my claim fee, received my new device, transferred everything over, and stuffed the old device, in the provided envelope, in the outdoor mailbox (stupid!) This is conniving and unfair buiness practices. Have same question. They refuse to remove the charge until I … There's no late fee for not returning equipment on time, and the $200 charge is canceled when you bring it back. She was kindly to create an email case to the depo to see if they could find the returned equipments based on the serial numbers. Didn’t realize there was a time limit on returning the stuff until I got back and opened up the bill. It is SHAW's problem that couldn't locate the device and not my problem. I ordered my install online and followed the instructions which stated that I keep all of my original equipment. Tech support traced the trouble to a faulty modem and sent a replacement as well as a box/label to return the original modem. Cyber Monday Deals Are Still Here! Device Insurance Claim, $900 Unreturned Equipment Fee So I had a Galaxy Note 4 with some hardware issues (failing ports) and I filed a device insurance claim. Fees for Unreturned Equipment To avoid a $200 fee, return the following Ziply Fiber or Frontier equipment. On December 31, 2021, all GCI TV customers must migrate to Yukon TV or their TV service will discontinue. Unreturned Equipment Fee (radio antenna) 30 Days After Cancellation: $300 or cost of Equipment, whichever is greater. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. I … The reversal will show on your next ... Because if it did, there would have been a work order or something done by the person at retail to add the new equipment and remove the old stuff. You have a few options for handing off your return to Canada Post. unreturned equipment fee. Unreturned equipment; Announcements. Find out what type of equipment you have to return; Show more . Thank you for your patience, let me know if you have any other questions! Show all topics. by capnzathrus on ‎11-01-2020 08:38 AM Latest post on ‎11-02-2020 09:55 AM by capnzathrus. 2 Replies … This equipment may also be purchased from local retail outlets. Forums. We no longer have the box and can't find it. att.com. equipment is returned in damaged condition, we will charge you $45 for each standard DIRECTV Receiver, $135 for each DVR, $45 for each HD Receiver, $135 for each HD DVR, $135 for each Genie HD DVR and $45 for each Genie Mini..." Showing topics with label Unreturned Equipment Fee. I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. Refund should have been returned Nov 2nd by Seeker on ‎11-04-2020 11:06 AM Latest post on ‎11-12-2020 09:22 AM by maratsade. Google's free service instantly translates words, phrases, and web pages between English and over 100 other languages. Use any available box to pack up your equipment, remote, and power cable. In March of this year I ended up moving. If such equipment is purchased or leased from us, an installation fee and/or monthly fee may apply. Forgot to return WiFi router and got charged a $120 unreturned equipment fee. One is through live chat - who did not/could not help me because he/she said the items haven't shown up on my bill at that time and suggested I waited longer. Whether you are looking to swap or upgrade your Shaw equipment or simply need to return some equipment to us, we can help. Billing. U-verse TV. However Verizon has charged me $374 before taxes for unreturned equipment. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. N'T have a few options for handing off your return to Canada Post unreturned equipment fee shaw returns or,! That could n't locate the device and not my problem Brunswick, N.J., for 18 and! 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