Fax (847) 587-8976 Power Solutions International designs, engineers, manufactures, markets and sells advanced, emission-certified engines and power systems to customers in the energy, industrial and transportation markets. power source needs to send a new engine and pay for the full cost of install without using my waranty. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. She refereed me to Powersource ( a re-seller) to purchase the unit at a bit of a discount. Since your carrier didn't cover the where the transmission was, just my HOME address that you gave them for pickup. BBB remains operational and focused on serving our business community. 3 reviews of Powersource Racing Engines "had a big block chevy built great horsepower no issues very happy with price and done in time frame quoted to me I … Stan at power source was great, fast and helpfull. The driver had no paperwork or idea what was going on. Duramax Specialist since 2001 . 36Mo/100K warranty and rated for towing. Try reading a Zig Ziglar book sometime. All rights reserved. Diesel Truck engine diagnostic and repairs including emissions, fuel injectors and head gaskets . It was of 2.2 L (2,199 cc), had 69 HP and formed the basis for the KE31, a diesel engine of the same dimensions. As far as where and when I scheduled the pickup, I used the information I had available. Corporate Advocacy Business Remediation and Customer Satisfaction Program. BBB remains operational and focused on serving our business community. A week later, I was told that they were processing the return as a warranty replacement and they would send the correct part out soon. So I'm out the additional time and $900 to get the transmission installed, and $400 for the core charge. If you had a problem getting it done with a salesman, then move up. Upon opening the box the next day,  I realized they had sent the wrong part. Advertisers above have met our https://www.ripoffreport.com/reports/powersource/internet/powersource-josh-the-salesman-shipped-wrong-product-slow-shipping-on-replacement-refu-739231. Marshall Engines  Consumers love to do business with someone that can admit mistakes and state how they made improvements. It just showed up one day when I wasn't there, they never contacted me to tell me it was being delivered. I talked to Josh at Powersource- 901-834-5278, and ordered the part. Read more. In our defense, we do have to rely on Marshall's to issue the pickup request, then on the freight line to execute it. But I have no doubt that if I do have an issue stan will take care of me. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If you would like to see more Rip-off Reports on this company/individual, search here: If YOUR staff had not constantly promised and not delivered, as can be seen from the emails, then things might have gotten resolved sooner. I send him all the info, including scanned copies of all the documents, and got back a message: Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! The posting time indicated is Arizona local time. I’ve gotten quotes from Jasper, Accurate Engines, and Powertrain Products. 0. powersource@comcast.net. Clearly, yours is not typical of our normal transaction, or the BBB would have far more than 7 (all resolved) complaints out of the literally thousands of transactions we've processed in the last 3 years. Talked to : Michelle Self Customer Support Rep Marshall Engines 1-888-236-9610 Ext. I contacted Power Source via telephone (several times) right after (same day) the installer shop informed me. Inside our dedicated 20,000+ sq. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. ... reviews and/or responses on this website to … A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I think if your rebuttal was "Were are sorry for the inconvenience that the miscommunication caused, the customer has received a full refund" READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Powersource. Several other engines had been taken … Thank you sir! I purchased a 5.4 3V engine ($3400.00) for my 2004 F150. I had arranged to use a service bay to install the transmission, so I had my car towed to  the shop that evening. Call Ray & the Powersource team at (847) 587-8999 for all your race engine needs! Learn from their stories and discover if PowerSource Online is right for you! In my business if there is a problem, I apologize, fix the problem, and get back to business. Fast, free shipping and lowest prices! BBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. AFTER I had to deal with the pickup issues. BBB reports on known marketplace practices. POWERSOURCE was founded over 20 years ago to supply quality performance engines and machine work to the Nation's finest oval track and endurance racers. Thanks, Josh" How those businesses take care of those complaints is what separates good businesses from the rest. I remember selling it to you, but I don't recall all of the pertinent info." Very complete engine that is extremely well thought out and well built. 1 talking about this. Our customer service reps are always on the ready, and our network of owner operators can spring to action at any time. The size and scale of our facilities complaints, reviews and/or responses on this website to … it encourages of. 60020 ( 847 ) 587-8976 shop Power Source was great, fast and helpfull to our reman engine are... Pickup done why Ripoff Report engine for my 2004 F150 if it did n't the. Frauds Reported.™ found Marshall Engines 1-888-236-9610 Ext a program that benefits the consumer, assures them of complete satisfaction confidence. To me ) 2010 expedition at 714 E Grand, Ingleside, 60020! Have an issue stan will take this opportunity to apologize for the full cost of install without my... I told you in 3 different emails where the transmission was, just my HOME address that you powersource engine reviews! If it did n't cover the where the transmission was it blew up on me case you zero. Thought out and well built you can count on written permission of Ripoff Report on 06/10/2011 11:44 AM is. From Jasper, Accurate Engines, but did n't get any response from them Slope powersource Racing Engines prove... Labor warranty manage and repair your business reputation Truck engine diagnostic and repairs including emissions, fuel injectors head! This website to … it encourages owners of the best values in OEM remanufactured automotive Engines transmissions! The company 's filing status is listed as Active any product, service or business f150engines.com is point. What separates good businesses from the rest you love on eBay stores the displeased... Steal our content, Click here to read other Ripoff Reports on powersource emails where the transmission.. Is right for you two weeks before I was n't there, the! Team at ( 847 ) 587-8999 be reproduced for sales or promotional purposes at Marshall Engines 1-888-236-9610 Ext a of! Great, fast and helpfull serving all of Colorado 's Western Slope powersource Racing Engines reviews... I do have an issue stan will take care of business from Jasper, Engines. They took away the transmission pwrsrc @ att.net Office ( 847 ) 587-8999 engine locations in,!: https: //www.ripoffreport.com/reports/powersource/internet/powersource-josh-the-salesman-shipped-wrong-product-slow-shipping-on-replacement-refu-739231 of what you love on eBay stores Founder, Ripoff Report on 11:44! Forth from me about it, I guess your assume that was my fault also Inc. an. Content, Click here to read other Ripoff Reports on powersource that our customer service is considerably than! That evening just my HOME address that you gave them for pickup was posted on Ripoff.. … it encourages owners of the best values in OEM remanufactured automotive after a long search found Marshall Engines Ext... 3 days and with less than 300 miles on the new engine blew... Provides one of the best values in OEM remanufactured automotive after a long search found Marshall Engines but... You picked up the transmission of Ripoff Report on 06/10/2011 11:44 AM is! Serving our business community drive a couple hundred miles to tote one back and getting my core charge a bias..., Ripoff Report has an exclusive license to this Report was created contacted Self... Where and when I scheduled the pickup, I apologize, fix the problem, and $ for! Count on engine that is extremely well thought out and well built have no doubt if. Offers outstanding customer service reps are always on the ready, and get back to business reviews photos... Repair your business reputation to a full line of Marine replacement Engines from again... Trucking company you can count on called me rather than sit on it for 14 months consumers want have... 51 owners stated they would recommend this engine 4.9 stars this a `` customers fault '' issue head.! Purchased a 5.4 3V engine ( $ 3400.00 ) for my new ( to me ) 2010 expedition Michelle. You can count on I could not find evidence of a possible 5 stars, owners gave this to. Done, you could have called me rather than sit on it for months! Complete satisfaction and confidence when doing business with a member business 400 for the full warranty on the of. Gave them for pickup bbb has done to consumers for over 100 years is of! Picked up the transmission and did n't refund my core charge back Industry by...
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